Our Banking Services

RUPAY DEBIT CARD SERVICE

About RuPay PaySecure :

We are pleased to inform that RuPay Debit Cards can now be used for online transactions and payments through RuPay Pay Secure an e-Commerce solution of National Payments Corporation of India(NPCI). RuPay PaySecure not only provides a platform for e-transactions but also gives the customers a complete unique shopping experience. The RuPay Card can be used at all ATMs, merchant establishments in India for online transactions and payments.

Key Features of RuPay PaySecure :

· The solution offers enhanced security measures in addition to the RBI mandated2-Factor authentication viz. registration, OTP, Image based authentication and anti-phishing measures.

· Income-tax

· Highly secure with unique anti-phishing properties

· User friendly and smooth adaptability

· Simplified architecture & transaction flow reduces transaction time resulting in faster transaction processing and reduction in drop-outs

· Customer experience: During the online payment the cardholder’s authentication data is collected in a secured manner. Further, with help of a bank themed PIN pad the cardholder has to enter the PIN number while making the payment. The pad shuffles each time a digit is entered as an additional security measure.

Target Audience :

All RuPay Card Holders for online transactions viz. bill payments, online purchases etc.

RuPay PaySecure Usage :

· All the customers holding RuPay Cards can transact online with RuPay Pay Secure

· Customer will have to select an image to register during registration. Subsequently, the customer will have to identify the correct registered image in order to get validated.

· Customer will have to enter a phrase during registration. Subsequently, the customer will have to acknowledge the phrase and the last 3 transactions being made online in order to get validated.

· Subsequently the image and phrase become validating factors. In case the customer forgets or exceeds the number of attempts they have to re-register to enter new phrase and select a new image.

· In order to get authenticated, the cardholder needs to enter correct card details, OTP, challenge questions, internet ID and password or any other parameters defined by the issuer.

· Customer is required to use a valid ATM PIN for authorization of the e-Commerce transactions. Customer will have to enter PIN on the bank themed PIN pad using mouse clicks only. The PIN pad will shuffle each time a digit is entered.

· RuPay Cards are enabled for online purchases on major merchants. For details on this solution, kindly get in touch with your branch.

· Dear Customer, You can block ATM Card through Mobile, Net Banking or by SMS.

LOCKER SERVICE

Locker Rate Revised from 1st Jan, 2025.

Branch equipped with Safe Deposit Lockers. These Lockers are of different sizes and available at most competitive rent. Lockers (Safe Deposit Vaults) can be hired by any individual either singly or in joint names.

Sr No Locker 1Y Rent 2Y Rent 3Y Rent

1. "A" 1100/- 2000/- 3000/-

2. "B" 1350/- 2500/- 3700/-

3. "C" 1500/- 2700/- 4100/-

4. "D" 1800/- 3500/- 4900/-

5. "E" 2800/- 5100/- 7600/-

The above charges are excluding of 18% GST.

For Further detail Please contact to our nearest Branch.

RTGS / NEFT

Make /Collect Payment in ALL INDIA instantly through RTGS (Real Time Gross Settlement)

NEFT (National Electronic Funds Transfer) Facility.

RTGS:

· The minimum amount to be remitted through RTGS is 2.00 lac. There is no upper ceiling for RTGS transactions.

· Transaction of RTGS settled instantly.

NEFT :

· There is no limit of amount for remittance in NEFT transaction. Transaction of NEFT Settled as per Batchwise.

· For RTGS / NEFT transaction contact to your nearst Branch (Any Branch Banking under CBS).

· IFS (Indian Financial System ) Code for RTGS / NEFT transaction, is printed on the cheque book.

Note : Charge is not applicable for Current Account Minimum Quarterly average Balance Rs. 5000/- and Savings Bank Account minimum quarterly average Balance Rs. 1500/-

Mobile Banking / IMPS.

· Fund transfer using MMID, P2A, P2P, NEFT

· Fund Transfer using IFT - (internal fund transfer between Owned Bank A/c)

· Outward / Inward Transaction using IFSC and A/c No.

· Online Cheque Book Request

· Online Stop Payment of Cheque

· Online Block ATM Card

· Mini Statement Received

· Detailed Statement Received

· Online search Cheque with Cheque No.

· Utility Bill Payment (BBPS)

· Manage Transaction Limit, Service On/Off

· Fixed deposit details, Interest Certificate.

Now you can transfer funds, Request for cheque book, Stop payment, Block ATM Card, Statement etc.

Hurry..... Contact nearest Branch for Registration

Service Charges

Rates (Plus GST as applicable)

01

Issue of Duplicate Demand Drafts

Rs. 100/- per instrument

02

Revalidation/Cancellation of Drafts

Rs. 50/- per instrument

03

Loan Recovery Post dated Cheq. Return

Rs. 250/-

Outward cheque return charges (For all types of accounts
other that term loan)

Up to Rs.1,00,000/-

Rs.100/-

Above Rs.1,00,000/- up to Rs.5,00,000/-

Rs.200/-

Above Rs.5,00,000/-

Rs.300/-

04

Stop payment Instructions

Rs. 100/-per instrument

05

NACH Mandate Charges

Rs. 100/- per transaction

06

A/c Closure Charges

Rs. 100/- if a/c is closed before 12 months (except no-frill a/cs) of opening

07

Issue of Duplicate Pass Book

Rs. 50/- per pass book with transaction for the current year only.
Rs. 20/- per each previous year

08

Issue of Duplicate Statement

Rs.30/- per page

09

Enquiry relating to old records (if the enquiry is for an item more than 12 months old)

Rs. 50/- per page (maximum Rs.500/-)

10

For issuance of No Dues Certificate

Rs. 100/-per certificate

11

Issue of Solvancy Certificate

Up to Rs.5.00 lakh

Rs.1000/-

Above Rs.5.00 lakh & Up to Rs.10.00 lakh

Rs.1500/-

Above Rs.10.00 lakh & Up to Rs.25.00 lakh

Rs.2500/-

Above Rs.25.00 lakh & Up to Rs.50.00 lakh

Rs.5000/-

Above Rs.50.00 lakh & Up to Rs.100.00 lakh

Rs.8000/-

Above Rs.100.00 lakh & Up to Rs.300.00 lakh

Rs.10000/-

Above Rs.300.00 lakh & Up to Rs.500.00 lakh

Rs.15000/-

Above Rs.500.00 lakh

Rs.20000/-

12

Issue of Cheque Books

SB A/cs

1 Cheque Book (15L)every 2 month free thereafter Rs.2 per cheque leaf

Current A/cs

Rs. 3/- per cheque leaf
(If average balance Rs.1/- Lakh quarterly maintained-No Charge)

OD(FD)/CC/Hypo/BD A/cs

Re. 3/- per cheque leaf

13

Any Type Of Certificate Issue

Rs. 100/-

14

Confidential Report Charges

Rs. 500/-

15

Signature Verification Charges

Rs. 50/-

16

Inward Cheque Return Charges
(For inadequate Balance in the A/c)

Savings

Up to Rs.1,00,000/-

Rs.200/-

Up to Rs.2,00,000/-

Rs.250/-

Above Rs.2,00,000/- up to Rs.5,00,000/-

Rs.500/-

Above Rs.5,00,000/-

Rs.1000/-

Other accounts

Up to Rs.2,00,000/-

Rs.300/

Above Rs.2,00,000/- up to Rs.5,00,000/-

Rs.700/-

Above Rs.5,00,000/-

Rs.1000/-

17

Half Yearly Incidental Charges

Current Accounts

Rs. 0.75 per entry
(Minimum Rs.150/- Half Yearly)
Up to 200 entries charge will be Rs.150/-

Advances A/cs other than Term Loan and Overdraft a/cs

Rs. 0.40 per entry
(Minimum Rs.250/- Half Yearly)
Up to 625 entries charge will be Rs.250/-

18

RTGS / NEFT *

*Instructions contained in Circular No.amco:adm:057:2016-17 dt.19.09.2016 should be followed.

RTGS Transaction **

Inward Transaction

--NIL--

Outward Transaction

Rs.2 00 Lakh to Rs.5.00 Lakh

Rs.25/-

Above Rs.5.00 Lakh

Rs.50/-

NEFT Transaction Transaction **

Inward Transaction

--NIL--

Upto Rs.10,000.00

Rs.2.50/-

Rs.10,001.00 up to Rs.1,00,000.00

Rs.5/-

Rs.1,00,001 up to Rs.2,00,000.00

Rs.15/-

Above Rs.2,00,000.00

Rs.25/-

19

ECS Inward Return Charges

Upto Rs.1/- Lacs

Rs.100/-

Upto Rs.2/- Lacs

Rs.200/-

Above Rs.2/- Lacs

Rs.500/-

20

Outward Bill Collection Charges(OBC)

Upto Rs.10,000.00

Rs.100/-

Above 10,000/- Upto Rs.1/- Lacs

Rs.200/-

Above Rs.1/- Lacs

Rs.250/-

21

Cash Handling Charge w.e.f. 01.10.2022 as per table attached below duly approved by the BOD in its meeting hled on 23.08.2022.

1

There will be no charges for cash deposit in saving account holder upto 15 times of exact average monthly balance of previous month. If cash deposition exceed 15 times of average monthly balance, charges will be Rs.0.75(75 paise) per Rs.1000 above free cash deposition limit above 15times to 30 times. Moreover, if cash deposit exceed 30 times of average balance of previous month, charges will be Rs.0.95(95 paise) per Rs.1000 above cash deposition 30 times of average balance.

2

There will be no charges for cash deposit in current account holder upto 12 times of exact average monthly balance of previous month. If cash deposition exceed 12 times of average monthly balance, charges will be Rs.0.75 (75 paise) per Rs.1000 above free cash deposition limit above 12 times to 24 times. Moreover, if cash deposit exceed 24 times of average balance of previous month, charges will be Rs.0.95(95 paise) per Rs.1000 above cash deposition 24 times of average balance.

3

There will be no charge for cash deposit for Unsecured CC / ODFD / LIC / NSC / KVP / Loan Ag. Share upto Rs.5,00,000/- per month. If cash deposition exceed Rs.5,00,000/- per month and remained upto 3 times of free cash deposit limit i.e. Rs. 15,00,000/-, charges will be Rs. 0.75(75 paise) per Rs.1000. Moreover, if cash deposit exceed 3 times of free cash deposit limit i.e. above Rs.15,00,000/- per month, charges will be Rs.0.95(95 paise) per Rs.1000.

4

For working capital account (HYPO / BOOK DEBT / Composite Cash Credit / Secured Overdraft AMCO Trade Finance / ABLUPS) for loan limit upto Rs.10 Lakh, free cash deposition limit will be Rs.7.5 Lakh per month and for loan limit between Rs.10 lakh to Rs.25 lakh, free cash deposition limit will be Rs.15 Lakh per month and for loan limit above Rs.25 lakh, cash deposition limit will be Rs.25 Lakh per month. Charges will be above free cash deposition limit per month. Moreover, if cash deposit exceed above said free limit per month, charges will be Rs.0.75 (75 paise) per Rs.1000 upto cash deposition 3 times free cash deposit limit. If cash deposit exceed 3 times of free cash deposit limit, charges will be Rs.0.95 (95 paise) per Rs.1000 above cash deposition.

5

Earlier bank has fixed maximum cash deposition limit for Rs. 50000/- for non-home branches. Existing maximum cash deposition limit in non-home branches has been removed, but for ATM cash deposit limit will continue to be Rs.50,000/- as hitherto.

22

SI failure due to insufficient funds(advances accounts) | Rs.25/- per Incident/ Installment

23

Services Rendered Free of Charge:-

[1]

DDs/ Pay orders on MUMBAI & DEHGAM free of cost.

[2]

Enquiry relating to old records for an item less than 1 year free.

[3]

Account Statement free

[4]

No penal Int. for loans upto Rs. 25000/- under priority sector.

[5]

e-Payment Services (Tax Challan, GST, ESIC, VAT, CST, Service Tax)

24

Bill Discounting under L/C :-

Bill Discounting Under L/C charge Rs 750/-(+)interest as applicable

Bank Guarantee :-

(A)

With 100% cash Margin - 1% p.a. or part thereof. Minimum Rs. 200/-

(B)

Others - 1.5% p.a. or part thereof. Minimum Rs. 500/-

Notes:

[1]

Guarantee Commission to be levied on entire validity period including claim period

[2]

Commission to be collected upfront.

[3]

Commission to be collected at every renewal

25

Issue of Inland Foreign L/c

1% p.a. of L/C amount, if margin is 100%

1.5% p.a. of L/C amount, if margin is less than 100%.

In the case of issue of L/C through HDFC Bank, Canara Bank, or any other Bank, then

that Bank's charges will be levied additionally.

26

Refer Penal Charges Circular available at bank`s branch

27

Loan Process Charges

Refer Loan Process Charges Circular

28

Loan Inspection Charges

Refer Loan Inspection Charges Circular

29

Minimum balance

charge

Savings : NIL

Current : Rs.100/-(below Rs. 1000/-)

30

ATM Charges

New card issue : Rs.100/-+GST(w.e.f.04.03.2025)

Duplicate card : Rs.150/-

Addon card : Rs.150/-

Duplicate Pin : Rs.50/-

Annual Maintenance Charges : Rs.50/- yearly (excluding BSBD)

Renewal Charges after expiry (Debit Card) : Rs.100/-(w.e.f.04.03.2025)

#Withdrawl from other ATM :5 Transaction free (including financial and non- financial)

#Withdrawl from other ATM :After 5 transaction (including financial and non-financial)

#For Financial Transaction : Rs.20/- (per transaction)

#For Non-Financial transaction : Rs.10/- (per transaction)

31

SMS Charges

Saving Account

Rs.0.15/- per SMS, Maximum Rs.15 + GST per quarter

Current / OD Account

Rs.0.15/- per SMS, Maximum Rs.15 + GST per quarter

32

Operation through POA mandate

Rs.100/- per account

33

Change in POA mandate

Rs.100/- per account

34

Modification in sanctioned terms & conditions / Request (for change in Quotation/ Vendors, Change in guarantor, any kind of title discrepancy/ Valuation Report discrepancy)

Upto Rs.1.00 Crore Rs.1000/-

>Rs. 1.00 Crore to Rs.5.00 Crore Rs.2000/-

>Rs.5.00 Crore Rs.3000/-

NOTE:
1. * All Charges are Exclusive GST
2. # System Generated

Cash Handling Charges (w.e.f. 01.10.2024)

Cash Deposit Charges per Rs.1,000/-

Saving

1

Upto 15 times of Previous month Average Balance

NIL

2

Above 15 times – 30 times of Previous month Average Balance

Rs. 0.75

3

Above 30 times of Previous month Average Balance

Rs. 0.95

Current

1

Upto 12 times of Previous month Average Balance

NIL

2

Above 12 times – 24 times of Previous month Average Balance

Rs. 0.75

3

Above 24 times of Previous month Average Balance

Rs. 0.95

Unsecured CC / ODFD / LIC / NSC / KVP / Loan Ag. Share

1

Upto Rs.5.00 Lakh per month

NIL

2

Above Rs.5.00 Lakh upto Rs.15.00 Lakh per month

Rs. 0.75

3

Above Rs.15.00 Lakh per month

Rs. 0.95

Working Capital Account(HYPO / BOOK DEBT / Composite Cash Credit / Secured Overdraft AMCO Trade Finance /ABLUPS)

1

For loan limit upto Rs.10.00 Lakh

a) Upto Rs.7.50 lakh per month

NILL

b) Above Rs.7.50 lakh upto Rs.22.50 lakh

Rs. 0.75

c) Above Rs.22.50 lakh

Rs. 0.95

2

For loan limit above Rs.10.00 Lakh upto Rs.25.00 lakh

a) Upto Rs.15.00 lakh per month

NILL

b) Above Rs.15.00 lakh upto Rs.45.00 lakh

Rs. 0.75

c) Above Rs.45.00 lakh

Rs. 0.95

3

For loan limit above Rs.25.00 lakh

a) Upto Rs.25.00 lakh per month

NILL

b) Above Rs.25.00 lakh upto Rs.75.00 lakh

Rs. 0.75

c) Above Rs.75.00 lakh

Rs. 0.95

Earlier bank has fixed maximum cash deposition limit for Rs.50000/- for non-home branches. w.e.f. 01.10.2022 above mentioned limit will be withdrawn and customer can credit any amount of cash deposit in any other branches However, existing limit of Rs.50000/- towards cash deposition through ATM will continue.

PRADHAN MANTRI SURAKSHA BIMA YOJANA [PMSBY]

  • Eligibility: Available to people in age group 18 to 70 years with bank account.

  • Premium: Rs 20/- per annum.

  • Payment Mode: The premium will be directly auto-debited by the bank from the subscribers account. This is the only mode available.

  • Risk Coverage: For accidental death and full disability Rs 2 Lakh and for partial disability Rs 1 Lakh.

  • Eligibility: Any person having a bank account and Aadhaar number linked to the bank account can give a simple form to the bank every year before 1st of June in order to join the scheme. Name of nominee to be given in the form.

  • The premium paid will be tax-free under section 80C and also the proceeds amount will get tax-exemption u/s 10(10D).But if the proceeds from insurance policy exceed Rs.1 lakh , TDS at the rate of 2% from the total proceeds will be deducted if Form 15G or Form 15H is not submitted to the insurer.

PRADHAN MANTRI JEEVAN JYOTI BIMA YOJANA [PMJJBY]

  • Eligibility: Available to people in the age group of 18 to 50 and having a bank account. People who join the scheme before completing 50 years can, however, continue to have the risk of life cover up to the age of 55 years subject to payment of premium.

  • Premium: Rs 436/- per annum. It will be auto-debited in one instalment.

  • Payment Mode: The payment of premium will be directly auto-debited by the bank from the subscribers account.

  • Risk Coverage: Rs. 2 Lac in case of death of account holder for any reason.

ATAL PENSION YOJANA [APY]

  • Eligibility: Available to people in the age group of 18 to 40 and having a bank account.

  • Amount of Pension : Monthly pension amount will vary from 1000 - 5000 as per one's contribution.

  • Due date of Contribution : The due date for monthly contribution will be decided as per the initial date of deposit of the amount.

  • Payment Mode: The payment method is direct auto debit from the account

  • Contribution Period: minimum 20 years and maximum 42 years.

  • Nomination Facility: Nomination is mandatory in the account.

  • Operational Authority: It will be administered by PFRDA (Pension Fund Regulatory and Development Authority).PFRDA will originate the account opening form along with the offer document of this scheme.

Escalation Matrix for Grievance Redressal / Complaints:

Level 1: Contact to Concerned Branch Manager - Contact No: and email address provided on website under “Contact US > Branch Networks”

Level 2: If the Complaint / Grievance not resolved from Level 1 then contact Grievance Redressal Officer - Shri Murlidhar P. Goghali (Senior Asst. General Manager) agmhr@karanucbk.in